Unlike other technical software where a user is crystal clear about his/her needs and requirements to use the software so that they can rightly bring the software into action, the spy software makes you face some common problems. There are couple of times where I too have bumped into the spy software problems such as installation issues, compatibility issues and failing to follow the pre conditions for software installation onto the target’s smartphone.
Hence in this article I will be helping you with all the common problems that one can come across while using the cell phone monitoring application. Also there will be frequently asked queries as well as the new ones to make you aware of all the conditions beforehand. Perhaps learning more about the problems will aid you in successfully downloading and installing the software onto the monitored person’s smartphone.
The basic problems are the – Software itself and the user! Yes, you will be surprised to know that correctly equipping the software is one of the most error prone step opted by majority of people. However using a mobile monitoring software is very simple and is nowhere close to rocket science! Keep scrolling to learn more!
Look Up To The Technology!
Let’s first discuss the spy software. With the online presence of plenty monitoring software there are chances that one might get trapped in the fancy marketing deals. Please remember nothing comes for free! And the spy vendors who advertises their software monitoring aspects to be free are certainly charging the hidden charges for it. Hence beware of the scams.
Apart from these fraudulent endorsements one can genuinely face the problems for using the real and top-level software. I would also like to mention that sometimes the clients exaggerate the small issues. For example if a spy server gets down for one hour or so and the GPS location cannot be recorded then the client will quickly post an outraged message or email stating “what’s wrong with the service or software. I’m unable to check the details.” It’s advisable to maintain some patience and understand the intrigue functionality of the software. However I’m not saying that expecting a glitch free software is wrong but we are in an era where everyday is a new day with loads of advancements and technological challenges.
A spy software that you’re using is being used across worldwide by the thousands of users on different platform, OS(operating system) and mobile carriers. It provides the entire information through the satellites in space besides the bad weather conditions. The same information and data is then routed to the online website where you can access your spy account to check with the complete recorded reports. And then a client wonder and doubt how can things go wrong? Although it’s very well understood that we have adapted ourselves for a flawless technological programs but at the same time managing the giant data server with great competence can lack sometimes.
Now, If we look back in our times then it’s hard to believe that we grew up without the mobile phones. And the ones who possessed the mobile phones would walk miles to get the clear reception. However technically things have rapidly changed in the last twenty years. Moving from cordless phones to smartphones we have experienced the pagers, big mobile phones, CDs, floppies, DVD’s and finally the digital cameras with megapixels.
So, the actual problem behind the simple issues is that we have started taking the advancements in technology for granted. We need to analyse and realise that the big systems can break down for several reasons. However the best part of all the technical products is its quality service. Infact the signals for cell phones sometimes gets cracked therefore confronting any small spy application problems is nothing new and one should keep calm and wait for a while for a feasible solution to the arrived issue.
Installation and Set-up Problems
So this is the most basic issue that every novice has to confront. However the downloading and installation process of the different software is almost same if the instructions are carefully followed. It’s recommended that you should read about these processes to help gain better understanding of the software. Here is the guide written by me on How To Install The Software – the key to successful installation is to rightly follow the instructions written or provided to you at the time of registration.
Just stay calm and read the instructions couple of times to rightly comprehend it for correct execution. Planting a software onto the target’s smartphone is not difficult at all. One should also look for a spy company that provides a good customer support for handling these basic problems. A good customer service will make your experience hassle free.
Problems Using Spy Phone Software
Ensure that the subscription package you chose is compatible with the target’s smartphone. The spy app is different for iPhone, Android and blackberry. So be careful while buying the subscription. Secondly, think of the monitoring features that you would like to access such as text messages, instant messenger chats, phone call records etc.. the applications are designed into two forms like the basic features and the advanced features subscription pack.
Majority of people buy the basic version and then ask for the advanced features list. Check out the below points that aren’t directly mentioned by the spy vendors –
- Check the default web browser history – The web history of the target’s smartphone can be checked by you but please note that the URLs that are accessed in the default browser can only be visible to you. If S/He uses different browser then you cannot check the details for the same.
- View their e-mails – Like web history the emails of the default web browser can be looked upon. However there are some spy software that supports gmail as well. So in this case you can view the default as well as the gmail.
- Flipping through their IM chats – Please note that not all the spy application supports the multiple instant messengers chat platforms like WhatsApp, Hike, Facebook, Viber, Line, Instagram, tinder, Google hangouts etc.. So make sure that you check with the online monitoring aspects before selecting it.
Complaint 1 – Can’t Listen to Recorded Calls or View Videos
There are very few spy software companies like FlexiSpy who render this unique feature of call recording and listening. And a user gets annoyed when unable to hear the recordings. The solution to this problem is to download a 3GP codec as the recordings are in 3GP format and hence will not get played in the windows media player. You can also try VLC media player. However the Apple quicktime enables you to play the videos or recordings without making any extra effort for software download. Second best advice to fruitfully listen to the recordings is that let the files completely get transferred onto the system. If it’s partially transferred then you might face the problems.
Complaint 2 – Report Logs Have Stopped Coming In
Now, this is the most common complaint that I receive and it has varied reasons. This time it’s not the fault of the spy vendor. If the target user’s smartphone is switched off or the mobile data pack isn’t working or the cell phone is out of range then the spy server will not be able to record the report. Also it’s possible that there has been no activity done by the target which can be reported. Another possible reason for logs getting ceased is that if a user has updated the smartphone OS or in case of iPhone removed a jailbreak then the spy software will automatically stop working.
Complaint 3 – The Software Site is Down
This problem is one of the biggest problems for all the customers. Generally the website goes down for various time but it may not be noticed by everyone. The sole reason behind this is that these websites are dynamic and the data is constantly being uploaded on it. There are large number of users who are logging into their spy accounts simultaneously and the information or spy reports they provide are different unlike other websites that has to show the standard page across worldwide. Hence the website sometimes goes down due to umpteen traffic but the downtime has terrifically improved over the years.
Infact, you will be able to see the accumulated data when in the real time the services are resumed. Another big reason it happens is right before they launch a new feature. It is the time when the website is impeded for a short period of time which sometimes get ignored as well. Although they always try to launch the new features when the traffic is really low so that the inconvenience caused can be avoided.
Complaint 4 – My Cell Phone is Not Compatible
Whenever a new OS update is arrived then it takes a couple of days for the spy developers to provide an updated software for the newer OS version. They need to crack the code and develop the new source code to help enable the spy app to monitor the all new OS version. The way out to this problem is to ensure that the target doesn’t quickly update his/her smartphone with the newer version. Else you will have to wait for some days to again plant the updated software onto your target’s smartphone.
Keep In Mind!
Below mentioned are the basic requirements that one should keep in mind before purchasing the software.
Internet connection is crucial – Ensure that the monitored user’s device is internet enabled. Either the mobile data or the WiFi must be active to help the spy app work efficiently.
Enable GPS – To spot the target’s location it’s mandatory to turn on the GPS locator on his/her smartphone.
Jailbreak an iPhone – To install the software on the apple product the iPhone, iPad, or iPod must first be jailbroken and then the process of installation should be initiated. Without jailbreak a spy software would not work.
Root an Android smartphone – Unlike iPhone, Rooting an Android phone is not mandatory but in case you wish to use the advanced features then you will have to root the smartphone to help access the complete information from their smartphone.
Know the target’s OS – The spy software download is different for different operating systems. Hence it’s important that you check the OS as well as the software version of the target’s smartphone.
Spy Software Phenomena – Something Will go Amiss, Sometime
Getting the spy reports with some missing phone call records, messages and GPS location doesn’t mean that the software is undergoing any major problem. Sometimes the operational problems occur due to server being down or when the company is under maintenance for their database. Undoubtedly things have tremendously improved with the best and prominent spy software companies. But at the same time it’s suggested to keep the reasonable expectations from the spy app. These are the simple glitches which would always remain with the software however the level of hitch can be controlled to help provide a good experience to their customers. The poor quality spy software will of course bother you a lot more than the good quality spy software. Hence it’s imperative that you select a superior quality software for error free action.
These software are extremely powerful and can track all the required information to your online spy account, hence if you encounter any problem then feel free to contact the customer support for detailed information. They will definitely help you resolve the problem in the best possible way.
Keep checking this article, As I will keep updating the issues as I run into them. Also post your comments and queries in the below mentioned section! I will be happy to serve my readers!